If you are experiencing network or CPU performance issues, you may want to disable Group HD video. Note: The Group HD video setting will use a higher amount of CPU and bandwidth (~2Mbps up/down).

i7 Quad Core (physical core) CPU or higher.

Setting must be enabled by Zoom Support.

Business, Education, or Enterprise account.

Full-screen meeting window on Zoom desktop client.

Setting must be enabled by Zoom Support for 720p for the Pro account.

Pro, Business, Education, or Enterprise account.

Prerequisites for Group HD video Standard HD (720p)

How to send and receive Group HD with the Zoom desktop client.

Bandwidth requirements for Group HD video.

How to enable or disable Group HD video.

Currently, only some macOS devices with specific hardware can send outgoing video at 1080p.

When using the virtual background feature without a green screen, your video will be capped at 720p, potentially at 360p, for some lower-end Windows computers.

Screen sharing will display content at the native resolution of the desktop, application, or portion of the screen being shared.

Screen sharing is not affected by Group HD.

However, for 1080p or higher, it must be enabled by Zoom Support, as well enabled on the provisioned device, or have the device join using a specific dialing string.Īdditionally, Group HD video 720p for the Pro account must be enabled by Zoom Support. H.323/SIP devices can send and receive video up to 1080p. After contacting support, please allow up to 3 business days for the feature to be enabled. This feature needs to be enabled by Zoom Support but currently will only be activated for selective use cases such as large-format broadcast events. Group HD video will activate 720p video quality for the active speaker video layout in a group meeting.įull high-definition 1080p video is limited to Business and Enterprise plans.Īccounts that meet all other Group HD video prerequisites can also request 720p or 1080p feeds for webinar attendees. HD video (1080p) will only be activated for selective use cases such as large-format broadcast events.

HD video (720p) will be activated for 2 participants or when a Zoom Room or Conference Room Connector joins a group meeting.

Note: As our world comes together to slow the spread of COVID-19 and stays connected through Zoom globally, we are working to quickly scale our bandwidth during this unprecedented demand.įor the time being, standard video, not HD video, will be activated when 3 or more participants join a group meeting.

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